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I can't save media files

Your BlackBerry smartphone or media card might not have enough available storage space to store media files.

Try the following actions:
  • If you're trying to save a media file to your smartphone, delete old data or messages from your smartphone.
  • If you're trying to save a media file on your media card, delete old media files.
  • In the camera options, verify that the Image Size field isn't set to Large. Large pictures use more storage space than smaller pictures.
  • In the video camera options, verify that the Video Format field is set to a smaller format. Large videos use more storage space than smaller videos.

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