User Guide

Local Navigation

A message, attachment, or Google Mail conversation is cut short or doesn't appear

Try the following actions:

  • Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections.
  • If "More available" appears at the end of the message or attachment, press the Menu key > More or More All.
  • If part of a Google Mail conversation doesn't appear, press the Menu key > More of Conversation.
  • If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment again.

Was this information helpful? Send us your comments.