Important keys
Keys on the front of your BlackBerry® smartphone
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Trackpad
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- Slide your
finger to move around the screen.
- Press (click) to
select an item.
- Press and hold
to open a pop-up menu.
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Menu
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- Open a menu.
- Select a menu item.
- Press and hold
to switch applications quickly.
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Escape
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- Return to the
previous screen.
- Close the menu.
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Send
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- Make a call.
- Answer a call.
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End/Power
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- End a call.
- Return to the
home screen.
- Press and hold
to turn on or turn off your BlackBerry smartphone.
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Keys on the top of your smartphone
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Lock
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Lock or unlock the screen and keyboard.
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Keys on the right side of your smartphone
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Volume/Mute
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- Press the top
and bottom keys to change the volume.
- Press and hold
the top or bottom key to play the next or previous media file.
- Before you take
a picture or record a video, press the top or bottom key to zoom in or out.
- Press the middle
key to mute a call or mute the volume.
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Convenience key
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- If supported, open the camera.
- If supported, take a picture.
- You can also
customize this key.
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Keys on your keyboard
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Shift
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Capitalize letters.
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Alt
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Type the alternate character on a key.
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Symbol
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Open the symbol list.
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Backspace/Delete
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Delete the previous character or a selected item.
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Enter
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Select an item.
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Speakerphone
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Turn on or turn off the speakerphone during a call.
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Applications
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Messages
Send emails and other messages.
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Text Messages
Send text messages.
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Browser
Browse websites.
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Media
See saved pictures, play songs, and more.
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BlackBerry Messenger
Chat with friends or colleagues.
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Camera (if supported)
Take pictures.
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Options
Set options. You can find more options in each
application menu.
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Manage Connections
Set up wireless connections, such as a
Bluetooth®
connection.
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Help
Find the user guide here or tap
Help
in a menu.
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To see a full icon and indicator guide, go to www.blackberry.com/docs/smartphones. Click your smartphone model, then click the Icon Guide.
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Status indicators
Home
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New notification
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Alarm set
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Unopened message count
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BlackBerry®
Messenger
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Social feeds
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Roaming
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BlackBerry App World™ notification
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Sending or receiving data
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Wi-Fi® turned on
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Bluetooth® technology turned on
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Messages |
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Unopened
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Opened
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Text message
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Sent message
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Attachment
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Meeting invite
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Message is sending
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Message not sent
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Phone |
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Missed call
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Received call
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Placed call
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Voice mail message
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Visit the Setup application
The Setup
application helps you learn about navigation and typing, change options to
personalize your
BlackBerry® smartphone, and
set up network connections, such as
Bluetooth® connections.
You can also set up email addresses
and social networking accounts. The Setup application should appear
automatically the first time that you turn on your smartphone.
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If the Setup application does not appear automatically, on the
Home screen or in a folder, click the
Setup icon.
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Click a section to change options or to complete a short series of prompts that help you set the options.
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Set up an email address
- On the Home screen, click the Setup icon.
- In the Setup section, click the Email Accounts icon.
- Follow the
screens to set up your email address.
When your email address is set up correctly, you receive a
confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
- Internet Mail Account: Use this option to associate your
BlackBerry® smartphone with one or
more existing email accounts (for example,
Windows Live™
Hotmail®) or to create a new email address for your smartphone.
- Enterprise Account: If your administrator gave you an enterprise activation password, use this
option to associate your smartphone with your work email account using the
BlackBerry® Enterprise Server.
If you are trying to set up a Internet email account (for example, Windows Live™
Hotmail® or Google
Mail™) or a new email address for your smartphone, and do not see this option, contact your administrator or wireless service provider.
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Import your contacts
You can import your contacts from a SIM card or by using the BlackBerry®
Desktop Software. For information about the BlackBerry Desktop Software, see the "Connecting to your computer" section in this guide.
If you have a SIM card, do the following:
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On the Home screen, tap the Setup icon > SIM Contacts Sync icon.
- Follow the instructions on the screen.
Features not supported by all wireless service providers.
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Switch smartphones
To move data from a previous
BlackBerry® smartphone, do the following:
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On your computer, open
the BlackBerry®
Desktop Software.
To get the latest software, go to www.blackberry.com/desktopsoftware.
- Connect your new smartphone to your computer.
- Click Copy data and settings from another device and follow the prompts.
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If necessary, on your new smartphone, tap the Setup icon > Email Accounts icon and follow the prompts.
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Lock your screen
To lock your screen, press the

key on the top of your BlackBerry® smartphone.
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Set a password
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On the Home screen, tap the
Setup icon > Password icon.
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Select Enable > tap Set Password, and follow the prompts.
To lock your smartphone, on the Home screen, tap the
Password Lock icon.
Record your password for future use.
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Send an email
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On the Home screen, click the Messages icon.
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Press the
key >
Compose Email.
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In the
To field, type an email address or a contact
name.
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Type a message.
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Press the
key
>
Send.
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BlackBerry Messenger
Stay connected with family and
friends who also use
BlackBerry®
Messenger. Send instant messages, update your status, and create groups so
that you can share pictures, appointments, and more!
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Add a contact using a barcode
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On the Home screen, tap the
BlackBerry Messenger icon.
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Tap the
icon > Scan a PIN barcode.
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Hold your BlackBerry® smartphone so that all four corners of the contact's barcode
appear on your screen and you hear a beep.
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Make a call
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Change your ring tone
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On the Home screen, tap the
Setup
icon > Ring Tones icon.
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In the
Ring Tone field, tap a preloaded ring tone
or tap
All Music or All Alerts.
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Press the
key >
Save.
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Visit a webpage or search the Internet
Depending on your
wireless service provider, multiple browsers might appear on your
BlackBerry® smartphone.
For more information about the charges associated with using each browser,
contact your wireless service provider.
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On the home screen, click the Browser icon.
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In the address bar, type a web address or search
terms.
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Press the
key on the keyboard.
To stop loading a webpage, press the
key >
Stop.
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Zoom in to or out from a webpage
On a webpage,
press the

key >
Zoom.
- To
zoom in, on the trackpad, slide your finger up.
- To
zoom out, on the trackpad, slide your finger down.
To turn off zoom mode, press the

key.
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Open, close, or switch between tabs
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Take a picture
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On the Home screen, click the Camera icon.
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If you have turned on digital zoom, slide your
finger up or down the screen to zoom in or out.
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Press the
Right Convenience key.
The picture is saved
to the Camera Pictures folder in the Pictures application. To open the picture,
click the picture preview at the bottom of the screen.
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Record a video
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On the Home screen, tap the
Media icon >
Video Camera icon.
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Tap the
icon.
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To pause recording, tap the
icon.
Depending on your
BlackBerry® smartphone
model, the camera or video camera might not be supported or some camera or
video camera features might not be available.
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Change your wallpaper
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On the Home screen, tap the
Setup icon > Wallpaper icon.
- Take a picture or use an existing picture.
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Press the
key >
Set As Wallpaper.
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Press the
key to return to the Home screen.
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Turn on or turn off a network connection
You should keep
network connections turned off in certain places, such as on an airplane or in
a hospital. For more information, see the
Safety and Product Information booklet for your
BlackBerry® smartphone.
On the home screen, click the connections area at the top of the screen, or click the
Manage Connections icon.
- To turn on a
network connection, select the checkbox beside a connection type.
- To turn off a
network connection, clear the checkbox beside a connection type.
- To turn on the
network connections that were turned on previously, click
Restore Connections.
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Turn on or turn off Bluetooth technology
If you try to perform an action using Bluetooth® technology, you may be prompted to turn on Bluetooth technology. In some cases, such as when using NFC technology, your BlackBerry® smartphone will turn on Bluetooth technology automatically.
On the home screen, click the connections area at the top of the screen, or click the
Manage Connections icon.
- To turn on Bluetooth technology, select the Bluetooth checkbox.
- To turn off Bluetooth technology, clear the Bluetooth checkbox.
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Connecting to your computer
You can use
BlackBerry®
Desktop Software to do the following:
- Sync your contacts, music, pictures, and more
- Back up and restore
smartphone
data
- Update your software
To download the
BlackBerry Desktop Software, go to
www.blackberry.com/desktopsoftware.
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Sync your media files
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Connect your
BlackBerry® smartphone to your
computer.
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On your computer, open the
BlackBerry®
Desktop Software.
- If you're using
a
Windows® computer, click
Music, Pictures, or
Videos.
- If you're using
a
Mac computer, in the
Media section in the left pane, click
Music.
For more information, see the Help in the
BlackBerry Desktop Software.
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Need more help?
- Find help from the Home screen—just tap the
icon and start typing!
- For tutorials, tap the Setup icon > Tutorials.
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www.blackberry.com/gettingstarted: Find getting started information.
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www.blackberry.com/go/docs: Find the complete
user guide.
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Find information about your wireless service plan on your wireless
service provider's website.
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