Run a diagnostic report

If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the issue.
  1. On the Home screen or in a folder, click the Options icon.
  2. Click Networks and Connections > Mobile Network.
  3. Press the Image of Menu key key > Diagnostics Test.
  4. Press the Image of Menu key key > Run.

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