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I lose my connection with a Bluetooth enabled car kit

Try the following actions:

  • Verify that your car kit is using the latest software version available. For more information about your Bluetooth enabled car kit's software version, see the documentation that came with your car kit.
  • Move your BlackBerry smartphone to another location in your vehicle or turn your smartphone to face another direction. The location of your BlackBerry smartphone's Bluetooth antenna in relation to your car kit's Bluetooth antenna may affect the Bluetooth connection.

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