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Change the voice mail access number and password

If a voice mail access number isn't already set on your BlackBerry smartphone, you can type the access number for a different voice mail system.

Note: If you change the voice mail password on your smartphone, you must also call your voice mail system to change the password there. Otherwise, the password for your voice mail isn't updated in your voice mail system. If you forget your voice mail password, call your wireless service provider to get a new password.
  1. From the home screen, press the Send key.
  2. Press the Menu key > Options > Voice Mail.
  3. Type a voice mail access number and a password.
  4. Press the Menu key > Save.
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