Search This Document
My smartphone doesn't recognize my media card
Try the following actions:
- Verify that your media card is inserted in your BlackBerry® smartphone correctly. For more information about inserting a media card into your smartphone, see the printed documentation that came with your smartphone.
- In your media card options, if there is a message to format your media card, disconnect your smartphone from your computer. Turn off mass storage mode. Format the media card. Turn on mass storage mode.
Next topic: Error messages
Previous topic: Some of my music didn't synchronize to my smartphone or tablet