Import pictures and videos from your smartphone or tablet to your computer

You cannot import pictures or videos if encryption for media files on your BlackBerry® smartphone is turned on.
  1. Connect your smartphone or BlackBerry® PlayBook™ tablet to your computer.
  2. On your computer, in the Applications folder, click the BlackBerry Desktop Software icon.
  3. Click Import Media.
  4. Do any of the following:
    • To import new pictures that are on your smartphone or tablet to your computer, select the Pictures check box.
    • To import new videos that are on your smartphone or tablet to your computer, select the Videos check box.
    • To delete your media files from your smartphone or tablet after they are imported to your computer, select the Delete imported media from your device check box.
    • To open the iPhoto software after your media files are imported to your computer, select the Start iPhoto after importing new media check box.
    • To import all pictures and videos again, select the Include previously imported media check box.
  5. Click Import.

Was this information helpful? Send us your comments.