Back up smartphone data

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.

  1. Connect your BlackBerry® smartphone to your computer.
  2. On your computer, in the Applications folder, click the BlackBerry Desktop Software icon.
  3. Click the Back Up icon at the top of the screen.
  4. Do one of the following:
    • To back up all smartphone data, click All data.
    • To back up specific data, click Selected data. Select the check box beside one or more databases.
  5. If necessary, do the following:
    • To encrypt your smartphone data, select the Encrypt backup file check box.
    • If your smartphone includes built-in media storage and you want to back up the files that are saved to this location, select the Back up built-in media storage check box. To perform this task, on your smartphone, mass storage mode must be turned on.
  6. Click Back Up.
After you finish: If you encrypted your backup data, type a password when you are prompted.

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