Important keys

Applications

Status indicators

Visit the Setup application

Set up an email address

Import your contacts

Switch smartphones

Lock your screen

Set a password

Send an email

Send a text message

BlackBerry Messenger

Add a contact using a barcode

Make a call

Change your ring tone

Visit a webpage or search the Internet

Zoom in to or out from a webpage

Open, close, or switch between tabs

Take a picture

Record a video

Change your wallpaper

Turn on or turn off a network connection

Turn on or turn off Bluetooth technology

Connecting to your computer

Sync your media files

Need more help?

Important keys

Keys on the front of your BlackBerry® smartphone

Trackpad

  • Slide your finger to move around the screen.
  • Press (click) to select an item.
  • Press and hold to open a pop-up menu.

Menu

  • Open a menu.
  • Select a menu item.
  • Press and hold to switch applications quickly.

Escape

  • Return to the previous screen.
  • Close the menu.

Send

  • Make a call.
  • Answer a call.

End/Power

  • End a call.
  • Return to the home screen.
  • Press and hold to turn on or turn off your BlackBerry smartphone.

Keys on the top of your smartphone

Lock

Lock or unlock the screen.

Mute

  • Mute a call.
  • Mute the volume.

Keys on the right side of your smartphone

Volume

  • Change the volume.
  • Press and hold to play the next or previous media file.
  • Before you take a picture or record a video, press to zoom in or out.

Convenience key

  • If supported, open the camera.
  • If supported, take a picture.
  • You can also customize this key.

Keys on your keyboard

Shift

Capitalize letters.

Alt

On the touch screen keyboard, type a symbol or number.

Alt

On the physical keyboard, type the alternate character on a key.

Symbol

On the physical keyboard, open the symbol list.

Backspace/Delete

Delete the previous character or a selected item.

Enter

Select an item.

Speakerphone

Turn on or turn off the speakerphone during a call.

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Applications

Messages

Send emails and other messages.

Text Messages

Send text messages.

Browser

Browse websites.

Media

See saved pictures, play songs, and more.

BlackBerry Messenger

Chat with friends or colleagues.

Camera (if supported)

Take pictures.

Options

Set options. You can find more options in each application menu.

Manage Connections

Set up wireless connections, such as a Bluetooth® connection.

Help

Find the user guide here or tap Help in a menu.

To see a full icon and indicator guide, go to www.blackberry.com/docs/smartphones. Click your smartphone model, then click the Icon Guide.

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Status indicators

Home screen

New notification

Alarm set

Unopened message count

BlackBerry® Messenger

Social feeds

Roaming

BlackBerry App World™ notification

Sending or receiving data

Wi-Fi® turned on

Bluetooth® technology turned on

Messages

Unopened

Opened

Text message

Sent message

Attachment

Meeting invite

Message is sending

Message not sent

Phone

Missed call

Received call

Placed call

Voice mail message

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Visit the Setup application

The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry® smartphone, and set up network connections, such as Bluetooth® connections. You can also set up email addresses and social networking accounts. The Setup application should appear automatically the first time that you turn on your smartphone.
  1. If the Setup application does not appear automatically, on the Home screen or in a folder, click the Setup icon.
  2. Click a section to change options or to complete a short series of prompts that help you set the options.
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Set up an email address

  1. On the Home screen, click the Setup icon.
  2. In the Setup section, click the Email Accounts icon.
  3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
  • Internet Mail Account: Use this option to associate your BlackBerry® smartphone with one or more existing email accounts (for example, Windows Live™ Hotmail®) or to create a new email address for your smartphone.
  • Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your smartphone with your work email account using the BlackBerry® Enterprise Server.

If you are trying to set up a Internet email account (for example, Windows Live™ Hotmail® or Google Mail™) or a new email address for your smartphone, and do not see this option, contact your administrator or wireless service provider.

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Import your contacts

You can import your contacts from a SIM card or by using the BlackBerry® Desktop Software. For information about the BlackBerry Desktop Software, see the "Connecting to your computer" section in this guide.

If you have a SIM card, do the following:

  1. On the Home screen, tap the Setup icon.
  2. Tap the SIM Contacts Sync icon and follow the instructions.

Features not supported by all wireless service providers.

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Switch smartphones

To move data from a previous BlackBerry® smartphone, do the following:
  1. On your computer, open the BlackBerry® Desktop Software. To get the latest software, go to www.blackberry.com/desktopsoftware.
  2. Connect your new smartphone to your computer.
  3. Click Copy data and settings from another device and follow the prompts.
  4. If necessary, on your new smartphone, tap the Setup icon > Email Accounts icon and follow the prompts.
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Lock your screen

To lock your screen, press the Lock key on the top of your BlackBerry® smartphone.
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Set a password

  1. On the Home screen, tap the Setup icon > Password icon.
  2. Select Enable > tap Set Password, and follow the prompts.
To lock your smartphone, on the Home screen, tap the Password Lock icon.

Record your password for future use.

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Send an email

  1. On the Home screen, click the Messages icon.
  2. Press the Menu key > Compose Email.
  3. In the To field, type an email address or a contact name.
  4. Type a message.
  5. Press the Menu key > Send.
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Send a text message

  1. On the Home screen, tap the Text Messages icon.
  2. Tap the Compose Email icon.
  3. In the To field, type the contact information.
  4. Type a message.
  5. Tap the Send email message icon.

To insert a period while you're typing, press the Space key twice.

Extra fees might apply.

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BlackBerry Messenger

Stay connected with family and friends who also use BlackBerry® Messenger. Send instant messages, update your status, and create groups so that you can share pictures, appointments, and more!

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Add a contact using a barcode

  1. On the Home screen, tap the BlackBerry Messenger icon.
  2. Tap the Invite Contact icon > Scan a PIN barcode.
  3. Hold your BlackBerry® smartphone so that all four corners of the contact's barcode appear on your screen and you hear a beep.

Data plan required.

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Make a call

  1. Do one of the following:
    • If your BlackBerry® smartphone is unlocked, press the Send key.
    • If your smartphone is locked and you don't want to unlock it, press the Menu key > Place Call.
  2. Type a phone number or contact name.
  3. Press the Send key.
To end the call, press the End key.
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Change your ring tone

  1. On the Home screen, tap the Setup icon > Ring Tones icon.
  2. In the Ring Tone field, tap a preloaded ring tone or tap All Music or All Alerts.
  3. Press the Menu key > Save.
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Visit a webpage or search the Internet

Depending on your wireless service provider, multiple browsers might appear on your BlackBerry® smartphone. For more information about the charges associated with using each browser, contact your wireless service provider.
  1. On the home screen, click the Browser icon.
  2. In the address bar, type a web address or search terms.
  3. Press the Enter key on the keyboard.

To stop loading a webpage, press the Menu key > Stop.

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Zoom in to or out from a webpage

On a webpage, press the Menu key > Zoom.
  • To zoom in, on the trackpad, slide your finger up.
  • To zoom out, on the trackpad, slide your finger down.
To turn off zoom mode, press the Escape key.
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Open, close, or switch between tabs

Do one of the following:
  • To open a new tab, in the browser, press the Menu key > Tabs. Click the New Tab icon.
  • To open a new tab for a link on a webpage, highlight the link. Press the Menu key > Open Link in New Tab.
  • To switch between tabs, in the browser, press the Menu key > Tabs. Click a tab.
  • To close a tab, in the browser, press the Menu key > Tabs. Highlight a tab. Click the Close icon.
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Take a picture

  1. On the Home screen, click the Camera icon.
  2. If you have turned on digital zoom, slide your finger up or down the screen to zoom in or out.
  3. Press the Right Convenience key.
The picture is saved to the Camera Pictures folder in the Pictures application. To open the picture, click the picture preview at the bottom of the screen.
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Record a video

  1. On the Home screen, tap the Media icon > Video Camera icon.
  2. Tap the Record icon.
  3. To pause recording, tap the Pause icon.

Depending on your BlackBerry® smartphone model, the camera or video camera might not be supported or some camera or video camera features might not be available.

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Change your wallpaper

  1. On the Home screen, tap the Setup icon > Wallpaper icon.
  2. Take a picture or use an existing picture.
  3. Press the Menu key > Set As Wallpaper.
  4. Press the End key to return to the Home screen.
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Turn on or turn off a network connection

You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry® smartphone.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
  • To turn on a network connection, select the checkbox beside a connection type.
  • To turn off a network connection, clear the checkbox beside a connection type.
  • To turn on the network connections that were turned on previously, click Restore Connections.
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Turn on or turn off Bluetooth technology

If you try to perform an action using Bluetooth® technology, you may be prompted to turn on Bluetooth technology.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
  • To turn on Bluetooth technology, select the Bluetooth checkbox.
  • To turn off Bluetooth technology, clear the Bluetooth checkbox.
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Connecting to your computer

You can use BlackBerry® Desktop Software to do the following:


This image shows a computer connected to a smartphone.

To download the BlackBerry Desktop Software, go to www.blackberry.com/desktopsoftware.

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Sync your media files

  1. Connect your BlackBerry® smartphone to your computer.
  2. On your computer, open the BlackBerry® Desktop Software.
    • If you're using a Windows® computer, click Music, Pictures, or Videos.
    • If you're using a Mac computer, in the Media section in the left pane, click Music.
For more information, see the Help in the BlackBerry Desktop Software.
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Need more help?

To view the Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003), go to www.blackberry.com/go/declarationofconformity.

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