User Guide

Local Navigation

• Quick Help
• Shortcuts
• Phone
  • Phone basics
    • Find your phone number
    • Make a call
    • Answer a call
    • Answer a second call
    • Change your ring tone, notifiers, or reminders
    • Mute a call
    • Place a call on hold
    • Turn on the speakerphone
    • Dial using numbers or letters
    • Switch applications during a call
    • About using a headset
  • Emergency calls
    • About emergency calls and Emergency Callback Mode
    • Make an emergency call
  • Volume
    • Adjust the volume
    • Change the default volume for calls
    • Improve sound quality during a call
    • Improve sound quality for all calls
  • Voice mail
    • About your voice mail greeting and voice mail password
    • Check your voice mail
    • Change the voice mail access number and password
    • Change how many times your device rings before the call goes to voice mail
    • Available voice commands
  • Speed dial
    • Set up speed dial for a contact
    • Change the contact that is assigned to a speed dial key
  • Call waiting, call forwarding, and call blocking
    • Turn on call waiting
    • About call forwarding
    • Forward calls
    • Add, change, or delete a call forwarding number
    • About call blocking
    • Block calls
    • Change the call blocking password
  • Fixed dialing and smart dialing
    • About fixed dialing
    • Turn on fixed dialing
    • Add, change, or delete a contact in your fixed dialing list
    • About smart dialing
    • Set the default country code and area code
    • Set options for dialing extensions
  • Conference calls
    • About conference calls
    • Make a conference call
    • Create a phone number link for a conference call
    • Speak privately with a contact during a conference call
    • Disconnect a contact from a conference call
    • Leave a conference call
  • Call logs
    • About call logs
    • Send a call log
    • Delete call logs
    • Add, change, or delete call log notes
    • View or hide call logs in the Messages application
  • Multiple phone numbers
    • About multiple phone numbers
    • Switch the active phone number
  • Phone options
    • Turn on dialing from the Lock screen
    • Sort phone numbers or contacts on the Phone screen
    • Hide or display your phone number when you make calls
    • Turn off the prompt that appears before you delete items
    • Change how you answer or end calls with the holster
    • Reset a call timer
    • About TTY support
    • Turn on TTY support
  • Phone shortcuts
  • Troubleshooting: Phone
    • I can't make or receive calls
    • My phone number appears as Unknown in the Phone application
    • I can't check my voice mail
    • I can't make calls using a voice command
    • I can't change the number of times that my device rings
    • Some features aren't available on my device
• Voice commands
• Messages
• Files
• Media
• Ring tones, sounds, and alerts
• Browser
• Calendar
• Contacts
  • Contact basics
    • Add a contact
    • Create a custom contact field
    • Add a pause or a wait to a phone number
    • Change or delete a contact
    • Search for a contact in your organization's address book
  • Customizing contacts
    • Add a contact picture for caller ID
    • Change or delete a contact picture
    • About categories
    • Categorize a contact, task, or memo
    • Create a category for contacts, tasks, or memos
  • Synchronizing contacts
    • About synchronization and reconciliation
    • Synchronize organizer data over the wireless network
    • About backing up and restoring device data
    • About synchronization conflicts
    • Manage data synchronization conflicts
  • Personal distribution lists
    • Create a personal distribution list
    • Change or delete a personal distribution list
  • Multiple contact lists
    • About multiple contact lists
    • View a different contact list
    • Change the default contact list
  • Contact list options
    • Turn off the prompt that appears before you delete items
    • Change the display options for contacts
    • View the number of contacts stored on your device
    • Sort contacts or tasks
  • Troubleshooting: Contacts
    • Contact list field data is not appearing on my computer
    • My contact pictures keep changing
• Clock
• Tasks and memos
  • Create a task or memo
  • Send a task or memo
  • Change or delete a task or memo
  • Change the status of a task
  • Hide completed tasks
  • Show tasks in the calendar
  • Synchronizing tasks and memos
    • About synchronization and reconciliation
    • Synchronize organizer data over the wireless network
    • About backing up and restoring device data
    • About synchronization conflicts
    • Manage data synchronization conflicts
  • About categories
  • Categorize a contact, task, or memo
  • Create a category for contacts, tasks, or memos
  • Turn off the prompt that appears before you delete items
• Typing
• Keyboard
• Language
• Screen display
• GPS technology
• Maps
• Applications
• BlackBerry Device Software
• Manage Connections
• Manage Connections
• Bluetooth technology
• Power and battery
• Memory and media cards
• Search
• SIM card
• Security
• Service books and diagnostic reports
• Synchronization
• Accessibility options
• Calculator
• BrickBreaker
• Word Mole game
• Glossary
• Glossary
• Legal notice
• Legal notice