User Guide

Local Navigation

• Quick Help
  • Getting started: Your smartphone
    • Your BlackBerry smartphone at a glance
    • New in this release
    • About the BlackBerry ID
    • Visit the Setup application
    • Important keys
    • Flashing LED
    • Icons
      • Application icons
      • Home screen icons
      • Message inbox icons
      • Battery power level icons
      • Typing icons
      • Phone icons
      • Calendar icons
      • Camera icons
      • Video camera
    • Your Home screen
      • Home screen at a glance
      • Use a picture as your smartphone wallpaper
      • Add a shortcut to your home screen or Favorites panel
      • Show or hide a home screen panel
      • Show, hide, or find an application icon
      • Move an application icon
      • Change where apps that you download appear
      • Change themes
      • Set the number of icons that appear on the Home screen
      • Change what happens when you type on the Home screen
      • Add a message that appears when your smartphone is locked
    • Feature availability
    • Find more information
  • How to: Top 10
    • Set up an email address
    • About downloading apps with the BlackBerry App World
    • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
    • About using your smartphone as a tethered modem
    • Copy contacts from your SIM card to your contact list
    • Send a text message
    • View a location on a map
    • Lock or unlock your smartphone
    • Turn on or turn off airplane mode
    • Turn off word substitution
  • Tips: Top 10
    • Tips: Finding apps
    • Tips: Managing indicators
    • Tips: Updating your software
    • Tips: Doing things quickly
    • Tips: Extending battery life
    • Tips: Freeing and conserving storage space
    • Tips: Keeping your information safe
    • Phone shortcuts
    • Typing shortcuts
    • Media shortcuts
  • Personalize: Top 10
    • Change your ring tone, notifiers, or reminders
    • Use a picture as your smartphone wallpaper
    • Add, rename, or delete a folder on the home screen
    • Add or change your signature
    • Change the language
    • Change the display font
    • Assign an application to a convenience key
    • Set up speed dial for a contact
    • Add or delete a contact alert
    • Add a contact picture for caller ID
  • Troubleshooting: Top 10
    • I can't make or receive calls
    • I'm not receiving messages
    • I can't send messages
    • I forget my smartphone password
    • My smartphone isn't ringing or vibrating when I receive a call or message
    • The screen turns off
    • Email messages aren't reconciling over the wireless network
    • Organizer data isn't synchronizing over the wireless network
    • I can't pair with a Bluetooth enabled device
    • The media player screen closes
• Tips and shortcuts
• Phone
• Voice commands
• Messages
• Files and attachments
• Media
  • Music
    • Getting started: Music
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
    • How to: Music
      • Play a media file
      • Shuffle or repeat songs
      • Playlists
        • Create a standard or an automatic playlist
        • Add the song that is playing to a playlist
        • Move or delete a song in a playlist
        • Rename or delete a playlist
      • Adjust the volume
      • Amplify the volume using the audio boost feature
      • Improve sound quality for media files
      • Turn on or turn off audio and video shortcuts
      • Copy, move, rename, or delete a file
      • View properties for a file
      • Change the amount of time before the media player screen closes
      • Turn on or turn off media card support
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
      • Send a file
      • Receive a media file using Bluetooth technology
      • Supported audio and video file formats
    • Tips: Music
      • Media shortcuts
    • Troubleshooting: Music
      • Some features aren't available on my smartphone
      • I can't save media files
      • I can't open media files
      • I can't use a shortcut
      • The media player screen closes
  • Podcasts
    • Getting started: Podcasts
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
    • How to: Podcasts
      • Play a media file
      • Adjust the volume
      • Amplify the volume using the audio boost feature
      • Improve sound quality for media files
      • Turn on or turn off audio and video shortcuts
      • Copy, move, rename, or delete a file
      • View properties for a file
      • Change the amount of time before the media player screen closes
      • Turn on or turn off media card support
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
      • Send a file
      • Receive a media file using Bluetooth technology
      • Supported audio and video file formats
    • Tips: Podcasts
      • Media shortcuts
    • Troubleshooting: Podcasts
      • Some features aren't available on my smartphone
      • I can't find podcasts
      • I can't save media files
      • I can't open media files
      • I can't use a shortcut
      • The media player screen closes
  • Videos
    • Getting started: Videos
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
    • How to: Videos
      • Play a media file
      • Keep backlighting on when you play a video
      • Change the thumbnail picture for a video
      • Display closed captions in videos
      • Adjust the volume
      • Improve sound quality for media files
      • Turn on or turn off audio and video shortcuts
      • Sort media files
      • Copy, move, rename, or delete a file
      • View properties for a file
      • Amplify the volume using the audio boost feature
      • Change the amount of time before the media player screen closes
      • Turn on or turn off media card support
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
      • Send a file
      • Receive a media file using Bluetooth technology
      • Supported audio and video file formats
    • Tips: Videos
      • Media shortcuts
    • Troubleshooting: Videos
      • Some features aren't available on my smartphone
      • I can't save media files
      • I can't open media files
      • I can't use a shortcut
      • The media player screen closes
  • Video camera
    • How to: Video camera
      • Video camera
      • Record a video
      • Turn on or turn off video lighting
      • Change the video camera scene mode
      • Change the video size and format
      • Change the location for storing videos that you take
      • Reduce blurriness in the videos that you take
      • Turn on or turn off media card support
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
      • Send a file
      • Receive a media file using Bluetooth technology
      • Supported audio and video file formats
    • Tips: Video camera
      • Media shortcuts
    • Troubleshooting: Video camera
      • Some features aren't available on my smartphone
      • The flash dims or turns off
      • I can't save media files
      • I can't open media files
  • Camera
    • How to: Camera
      • Camera at a glance
      • Camera icons
      • Take a picture
      • Change the flash setting for pictures that you take
      • Change the camera scene mode
      • Change the size of pictures that you take
      • Geotag pictures that you take
      • Turn off digital zoom for the camera
      • Reduce blurriness in the pictures that you take
      • Change the review duration of the pictures that you take
      • Change when the camera warns you about the number of pictures remaining
      • Change the location for storing pictures that you take
      • Turn on or turn off media card support
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
      • Send a file
      • Receive a media file using Bluetooth technology
      • Supported audio and video file formats
    • Tips: Camera
      • Media shortcuts
    • Troubleshooting: Camera
      • Some features aren't available on my smartphone
      • The flash dims or turns off
      • Some pictures that I take are blurry
      • I can't save media files
      • I can't open media files
  • Pictures
    • Getting started: Pictures
      • Pictures at a glance
      • Take a picture
      • Save a picture from a text message or a webpage
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
    • How to: Pictures
      • Zoom, pan, or rotate a picture
      • Save a picture from a text message or a webpage
      • Use a picture as your smartphone wallpaper
      • View pictures as a slide show
      • Change your slide show options
      • View pictures in list view or thumbnail view
      • Organize pictures by date or folder
      • Sort media files
      • Create a picture folder
      • Copy, move, rename, or delete a file
      • View properties for a file
      • Import pictures to the Pictures application
      • Find a picture that you took with the camera
      • Turn on or turn off media card support
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
      • Send a file
      • Receive a media file using Bluetooth technology
      • Supported audio and video file formats
    • Tips: Pictures
      • Media shortcuts
    • Troubleshooting: Pictures
      • Some features aren't available on my smartphone
      • I receive an error message after I rotate a picture
      • I can't save media files
      • I can't open media files
      • My smartphone isn't using the correct ring tone or wallpaper
  • Voice notes
    • How to: Voice notes
      • Record a voice note
      • Play a media file
      • Adjust the volume
      • Amplify the volume using the audio boost feature
      • Improve sound quality for media files
      • Turn on or turn off audio and video shortcuts
      • Sort media files
      • Copy, move, rename, or delete a file
      • View properties for a file
      • Change the amount of time before the media player screen closes
      • Turn on or turn off media card support
      • About transferring and synchronizing media files
      • Transfer a file from your computer to your smartphone using your smartphone as a USB memory drive
      • Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software
      • Send a file
      • Receive a media file using Bluetooth technology
      • Supported audio and video file formats
    • Tips: Voice notes
      • Media shortcuts
    • Troubleshooting: Voice notes
      • Some features aren't available on my smartphone
      • I can't save media files
      • I can't open media files
      • I can't use a shortcut
      • The media player screen closes
• Ring tones, sounds, and alerts
• Browser
• Calendar
• Contacts
• Clock
• Tasks and memos
• Typing
• Keyboard
• Language
• Screen display
• GPS technology
• Maps
• Applications
• BlackBerry Device Software
• Manage Connections
• Bluetooth technology
• NFC technology
• Smart accessories
• Power and battery
• Storage space and media cards
• Search
• SIM card
• Security
• Service books and diagnostic reports
• Synchronization
• Accessibility options
• Calculator
• Glossary
• Legal notice