My smartphone doesn't respond to NFC technology

Try the following:

  • Verify that NFC technology is turned on.
  • If your BlackBerry® smartphone's backlight is off, verify that your smartphone is set to allow NFC payment transactions when the backlight is off.
  • If your smartphone is turned off, verify that your smartphone is set to allow NFC payment transactions when the smartphone is turned off.

Next topic: Smart accessories

Was this information helpful? Send us your comments.