About switching smartphones

So, you're switching BlackBerry® smartphones? Likely, you have email addresses, contacts, and other data that you want to move from your previous smartphone to your new one.

You will need the following components to complete this process: your smartphones, the BlackBerry® Desktop Software, and any email accounts that you've added to the BlackBerry® Internet Service. You can use the process flow at the beginning of this guide as a checklist to make sure you've covered all of the steps that you need to transfer your data.

Some of the steps documented in this guide might differ slightly depending your versions of the BlackBerry® Device Software and the BlackBerry Desktop Software. To find more information specific to your software version, visit www.blackberry.com/docs/smartphones.

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