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Tips: Freeing and conserving storage space

Try to maintain at least 10 MB of available application storage on your BlackBerry® smartphone. If you find that your smartphone processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email, calendar entries, and media files might help you conserve storage space.

Check how much free storage space you have.

On the home screen or in a folder, click the Options icon. Click Device > Storage.

Close any apps you're not using.

In an app, press the Menu key > Close or press the Escape key until the home screen appears.

Delete unneeded files.

On the home screen or in a folder, click the Files icon. Find and highlight a file. Press the Menu key > Delete.

Delete browsing history and clear the cache.

On the home screen, click the Browser icon. Press the Menu key > Options. Go to the Clear Browsing Data section.

Reduce the amount of time that your smartphone stores email messages and calendar entries.

On the home screen, click the Messages icon or Calendar icon. Press the Menu key > Options.

Stop storing sent messages on your smartphone.

On the home screen, click the Messages icon. Press the Image of the Menu key key > Options > Email Preferences.

Receive only the first section of long email messages, and choose whether to download more.

On the home screen, click the Messages icon. Press the Image of the Menu key key > Options > Message Display and Actions.

Store files on a media card instead of the smartphone.

Your BlackBerry smartphone supports media card sizes up to 32 GB. Only microSD media cards are supported.

Reduce the size of pictures you take.

On the home screen, click the Camera icon. Press the Menu key > Options.

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.


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