Tips: Freeing and conserving storage space
Try to maintain at least 400 KB of available application storage on your BlackBerry® smartphone. If you find that your smartphone processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email, calendar entries and media files might help you conserve storage space.
Check how much free storage space you have.
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On the Home screen or in a folder, click the Options icon. Click Device > Storage.
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Close any apps you're not using.
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In an app, press the key > Close or press the key until the home screen appears.
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Delete unneeded files.
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On the Home screen or in a folder, click the Files icon. Find and highlight a file. Press the key > Delete.
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Delete browsing history and clear the cache.
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On the Home screen, click the Browser icon. Press the key > Options. Go to the Clear Browsing Data section.
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Reduce the amount of time that your smartphone stores email messages and calendar entries.
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On the home screen, click the Messages icon or Calendar icon. Press the key > Options.
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Stop storing sent messages on your smartphone.
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On the Home screen, click the Messages icon. Press the key > Options > Email Preferences.
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Receive only the first section of long email messages, and choose whether to download more.
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On the Home screen, click the Messages icon. Press the key > Options > Message Display and Actions.
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Store files on a media card instead of the smartphone.
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Your BlackBerry smartphone supports media card sizes up to 32 GB. Only microSD media cards are supported.
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Reduce the size of pictures you take.
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On the Home screen, click the Camera icon. Press the key > Options.
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Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen or corrupted by an unforeseen issue.
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