Tips: Freeing and conserving storage space
Try to maintain at least 10 MB of available application storage on your
BlackBerry® smartphone. If you find that your smartphone processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email, calendar entries, and media files might help you conserve storage space.
Check how much free storage space you have.
|
On the home screen
or in a folder, click the
Options
icon. Click
Device >
Storage.
|
Close any apps you're not using.
|
In an app, press the  key > Close or press the  key until the home screen appears.
|
Delete unneeded files.
|
On the home screen
or in a folder, click the
Files
icon. Find and highlight a file. Press the
key >
Delete.
|
Delete browsing history and clear the cache.
|
On the home screen, click the Browser icon. Press the
key >
Options. Go to the Clear Browsing Data section.
|
Reduce the amount of time
that your smartphone stores email messages and calendar entries.
|
On the home screen, click the Messages icon or Calendar icon. Press the
key >
Options.
|
Stop storing sent messages on your smartphone.
|
On the home screen, click the Messages icon. Press the
key >
Options >
Email
Preferences.
|
Receive only the first
section of long email messages, and choose whether to download more.
|
On the home screen, click the Messages icon. Press the
key >
Options >
Message Display and
Actions.
|
Store files on a media
card instead of the smartphone.
|
Your BlackBerry smartphone supports media card sizes up to 32 GB. Only microSD media cards are supported.
|
Reduce the size of pictures you take.
|
On the home screen, click the Camera icon. Press the
key >
Options.
|
Research In Motion
recommends that you regularly create and save a backup file on your computer,
especially before you update any software. Maintaining a current backup
file on your computer might allow you to recover smartphone data if your smartphone is
lost, stolen, or corrupted by an unforeseen
issue.
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