Error messages: Smartphone
- Error 101
- This message appears when there is an application error.
Try the following actions:
- Reset your BlackBerry® smartphone.
- If the error message still appears after you reset your smartphone, reload your BlackBerry®
Device Software.
The reload process deletes your smartphone data.
- Error 102
- This message appears when there is an application error.
Try the following actions:
- Reset your smartphone.
- If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- Error 200
- This message appears when there is an error with the BlackBerry Device Software.
Try the following actions:
- Reset your smartphone.
- If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 205
-
This message appears when your smartphone's security services don't start.
Try the following actions:
- Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 502
-
This message appears when your smartphone finds no remaining processes to run.
Try the following actions:
- Reset your smartphone.
- If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- Error 503
-
This message appears when there is an application error.
Try the following actions:
- Reset your smartphone.
- If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- Error 505
-
This message appears when there is an error during a BlackBerry Device Software update.
Try the following actions:
- Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 507
- This message appears when there is an application error.
Try the following actions:
- Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 513
-
This message appears when you try to reset your smartphone while the smartphone is deleting data. Your smartphone deletes your smartphone data when you exceed the number of allowed smartphone password attempts.
If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to change options that will minimize the chance of this error message appearing again. For more information, contact your administrator.
Try the following actions:
- Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 517
-
This message appears when a conflict occurs between your smartphone's hardware and software. For more information, contact your wireless service provider.
- Error 523
- This message appears when there is an error with the BlackBerry Device Software.
Try the following actions:
- Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 529
- This message appears when there is a system error.
Try the following actions:
- Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 545
-
This message appears when there is an application error.
Try the following actions:
- Reset your smartphone.
- If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 552
- This message appears when your smartphone doesn't have enough storage space to start an application.
Try the following actions:
- Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 602
- This message appears when there is an application error.
Try the following actions:
- Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
- Error 603
- This message appears when there is an application error.
- Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
- If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
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