Error messages: Smartphone

Error 101
This message appears when there is an application error.

Try the following actions:

  • Reset your BlackBerry® smartphone.
  • If the error message still appears after you reset your smartphone, reload your BlackBerry® Device Software. The reload process deletes your smartphone data.
Error 102
This message appears when there is an application error.

Try the following actions:

  • Reset your smartphone.
  • If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
Error 200
This message appears when there is an error with the BlackBerry Device Software.

Try the following actions:

  • Reset your smartphone.
  • If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 205
This message appears when your smartphone's security services don't start.

Try the following actions:

  • Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 502
This message appears when your smartphone finds no remaining processes to run.

Try the following actions:

  • Reset your smartphone.
  • If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
Error 503
This message appears when there is an application error.

Try the following actions:

  • Reset your smartphone.
  • If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
Error 505
This message appears when there is an error during a BlackBerry Device Software update.

Try the following actions:

  • Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 507
This message appears when there is an application error.

Try the following actions:

  • Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 513
This message appears when you try to reset your smartphone while the smartphone is deleting data. Your smartphone deletes your smartphone data when you exceed the number of allowed smartphone password attempts.

If your email account uses a BlackBerry® Enterprise Server, your administrator might be able to change options that will minimize the chance of this error message appearing again. For more information, contact your administrator.

Try the following actions:

  • Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 517
This message appears when a conflict occurs between your smartphone's hardware and software. For more information, contact your wireless service provider.
Error 523
This message appears when there is an error with the BlackBerry Device Software.

Try the following actions:

  • Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 529
This message appears when there is a system error.

Try the following actions:

  • Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 545
This message appears when there is an application error.

Try the following actions:

  • Reset your smartphone.
  • If the error message still appears after you reset your smartphone, reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 552
This message appears when your smartphone doesn't have enough storage space to start an application.

Try the following actions:

  • Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 602
This message appears when there is an application error.

Try the following actions:

  • Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
Error 603
This message appears when there is an application error.
  • Reload your BlackBerry Device Software. The reload process deletes your smartphone data.
  • If the error message still appears after you reload your BlackBerry Device Software, contact your wireless service provider.
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