User Guide

Local Navigation

• Quick Help
• Tips and shortcuts
• Phone
  • How to: Phone
    • Phone at a glance
    • Phone icons
    • Phone basics
      • Find your phone number
      • Make a call
      • Answer or end a call
      • Answer a second call
      • Change your ring tone, notifiers, or reminders
      • Mute a call
      • Place a call on hold
      • Turn on the speakerphone
      • Dial an extension
      • Dial using numbers or letters
      • Switch applications during a call
      • About using a headset
    • Emergency calls
      • About emergency calls and Emergency Callback Mode
      • Make an emergency call
    • Volume
      • Adjust the volume
      • Change the default volume for calls
      • Improve sound quality during a call
      • Improve sound quality for all calls
    • Speed dial
      • Set up speed dial for a contact
      • Change the contact that is assigned to a speed dial key
    • Call waiting, call forwarding, and call blocking
      • Turn on or turn off call waiting
      • About call forwarding
      • Forward or stop forwarding calls
      • Add, change, or delete a call forwarding number
      • About call blocking
      • Block or stop blocking calls
      • Change the call blocking password
    • Fixed dialing and smart dialing
      • About fixed dialing
      • Turn on fixed dialing
      • Add, change, or delete a contact in your fixed dialing list
      • About smart dialing
      • Set options for dialing extensions
      • Set the default country code and area code
    • Conference calls
      • About conference calls
      • Make a conference call
      • Create a phone number link for a conference call
      • Speak privately with a contact during a conference call
      • Disconnect a contact from a conference call
      • Leave a conference call
    • Call logs
      • About call logs
      • Send a call log
      • Delete call logs
      • Add, change, or delete call log notes
      • View or hide call logs in the Messages application
    • Multiple phone numbers
      • About multiple phone numbers
      • Switch the active phone number
    • Phone options
      • Turn on or turn off dialing from the lock screen
      • Sort phone numbers or contacts on the phone screen
      • Hide or display your phone number when you make calls
      • Turn off the prompt that appears before you delete items
      • Change how you answer or end calls with the holster
      • Change how you answer calls with a headset
      • Reset a call timer
      • About hearing aid mode
      • Turn on hearing aid mode
      • About TTY support
      • Turn on or turn off TTY support
    • Voice mail
      • About your voice mail greeting and voice mail password
      • Check your voice mail
      • Change the voice mail access number and password
      • Change how many times your smartphone rings before the call goes to voice mail
  • Tips: Phone
    • Phone shortcuts
  • Personalize: Phone
    • Change your ring tone, notifiers, or reminders
    • Change the default volume for calls
    • Change the voice mail access number and password
    • Change how many times your smartphone rings before the call goes to voice mail
    • Set up speed dial for a contact
    • Add, change, or delete a call forwarding number
    • Change the call blocking password
    • Add, change, or delete a contact in your fixed dialing list
    • Change how you answer or end calls with the holster
    • Change how you answer or end calls with the holster or the slider
  • Troubleshooting: Phone
    • Some features aren't available on my smartphone
    • I can't make or receive calls
    • I can't check my voice mail
    • I can't block calls
    • I can't change the number of times that my smartphone rings
    • My phone number appears as Unknown in the Phone application
    • I can't make calls using a voice command
    • My headset makes calls instead of my smartphone
• Voice commands
• Messages
• Files and attachments
• Media
• Ring tones, sounds, and alerts
• Browser
• Calendar
• Contacts
  • Getting started: Contacts
    • Add a contact
    • Search for a contact
    • Synchronizing contacts
      • About synchronization and reconciliation
      • Synchronize organizer data over the wireless network
  • How to: Contacts
    • Contact basics
      • Add a contact
      • Create a custom contact field
      • Add a pause or a wait to a phone number
      • Change or delete a contact
      • Search for a contact
      • Attach a contact card to a message
      • Add a contact picture for caller ID
      • Change or delete a contact picture
      • About categories
      • Categorize a contact, task, or memo
      • Create a category for contacts, tasks, or memos
    • Synchronizing contacts
      • About synchronization and reconciliation
      • Synchronize organizer data over the wireless network
      • About backing up and restoring smartphone data
      • About synchronization conflicts
      • Manage data synchronization conflicts
    • Personal distribution lists
      • Create a personal distribution list
      • Change or delete a personal distribution list
    • Multiple contact lists
      • About multiple contact lists
      • View a different contact list
      • Change the default contact list
    • Contact list options
      • Turn off the prompt that appears before you delete items
      • Change the display options for contacts
      • View the number of contacts stored on your smartphone
      • Sort contacts or tasks
  • Personalize: Contacts
    • Add a contact picture for caller ID
    • Change or delete a contact picture
    • About categories
    • Categorize a contact, task, or memo
    • Create a category for contacts, tasks, or memos
  • Troubleshooting: Contacts
    • Contact list field data isn't appearing on my computer
    • My contact pictures keep changing
• Clock
• Tasks and memos
  • Create a task or memo
  • Send a task or memo
  • Change or delete a task or memo
  • Change the status of a task
  • Hide completed tasks
  • Show tasks in the calendar
  • Synchronizing tasks and memos
    • About synchronization and reconciliation
    • Synchronize organizer data over the wireless network
    • About backing up and restoring smartphone data
    • About synchronization conflicts
    • Manage data synchronization conflicts
  • About categories
  • Categorize a contact, task, or memo
  • Create a category for contacts, tasks, or memos
  • Turn off the prompt that appears before you delete items
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