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Change when your smartphone deletes sensitive data from the temporary smartphone memory

  1. On the home screen or in a folder, click the Options icon.
  2. Click Security > Advanced Security Settings > Memory Cleaning.
    • To prevent your BlackBerry® smartphone from deleting sensitive data when you insert your smartphone in a holster, clear the Clean When Holstered checkbox.
    • To prevent your smartphone from deleting sensitive data when your smartphone remains idle for a specified period of time, clear the Clean When Idle checkbox.
    • To change how long your smartphone waits after you stop using it before it deletes sensitive data, change the Idle Timeout field.
  3. Press the Menu key > Save.
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