An exclamation mark appears beside content and I cannot open the
content
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Possible cause
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Possible solution
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There is not enough
BlackBerry® device storage
available to store the video.
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Delete files from your device.
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You connected your device to a computer and the content is
on the media card.
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You cannot view content that is on your media card while
your device is connected to a computer.
Disconnect your device from the computer or open the
BlackBerry® Pushcast™ Console on
the computer to view the content on the My Content screen.
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You removed the media card from your device.
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Insert the media card into your device to view the content.
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The
BlackBerry® Pushcast™ Software
removed the content from your device because it required space to store new
content.
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On your device, click the content to download the content
again, or contact the author that sent the content and ask the author to send
you the content again.
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You were not in a wireless coverage area so the
BlackBerry Pushcast Software could
not send the content to the
BlackBerry® Pushcast™ Player.
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Try to download the content again when you are in a
wireless coverage area.
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An administrator configured an IT policy that prevents you
from downloading the content.
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Contact an administrator for more information.
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