Release Notes
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BlackBerry Desktop Software
Release Notes
6.1 b38
About this product
New features and enhancements
The new features and enhancements for the BlackBerry Desktop Software 6.1 include the following items:
Certificates |
If your smartphone is associated with a BlackBerry Enterprise Server, you can download, import, and synchronize certificates between your computer and your smartphone. |
Files |
You can use the Files feature to copy files between your smartphone or tablet and your computer. |
Media files |
You can now synchronize and import encrypted media files. |
Wi-Fi® music sync |
You can use Wi-Fi music sync without launching the BlackBerry Desktop Software. |
BlackBerry smartphones |
Fixed issues
This section lists fixed or closed issues between the BlackBerry Desktop Software 6.0.2 bundle 45 and the BlackBerry Desktop Software 6.1 bundle 38.
On occasion, you might receive the following error message when you update or install the BlackBerry Desktop Software: "BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience. (DT 1062162) |
If you install BlackBerry Desktop Software 6.0, you can also install earlier versions of the BlackBerry Desktop Software. (DT 697124) |
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When you're viewing the progress screen during a backup, the amount of data that's being backed is incorrect. However, your data is still backed up. (DT 1230225) |
| In some cases, BlackBerry PlayBook tablet media files cannot be successfully backed up. (DT 1178499) |
It takes at least a minute to cancel a backup when you disconnect your tablet during a backup. (DT 1006552) |
You might receive the following error message when you sync with Yahoo!®: "Error Encountered 0X80040FB3, Check Documentation". The sync fails to send information to your Yahoo! Organizer. (DT 1033062) |
Upgrading your BlackBerry Desktop Software from version 5.0 to version 6.0 doesn't save your synchronization settings. (DT 762581) |
The Help button in the following synchronization warning screen doesn't launch the help: "Synchronization is currently unavailable for: Calendar, Memo Pad, Address Book, Tasks". (DT 596963) |
If you're using a 64-bit Windows XP computer, you might receive the following message when you try to sync media: Your BlackBerry device is not compatible with this feature. This issue and workaround is documented in the BlackBerry Technical Solution Center: www.blackberry.com/btsc/KB26502 (DT 1227946) |
Pictures |
All pictures on your tablet, copied from one computer, are deleted when you add pictures from a second computer if you use the same user name. One set of pictures shouldn't be deleted. (DT 1216079) |
The BlackBerry Desktop Software hangs after you cancel a synchronization with a large number of pictures and you restart the BlackBerry Desktop Software again. (DT 1175030) |
Known issues
The BlackBerry Desktop Software is minimized in the system tray even though that option hasn't been selected. (DT 1251560) |
Mounted smartphones or tablets might not appear in Windows Explorer view if the drive was previously mapped to a different location. (DT 1218240) Workaround: Reboot the computer to refresh the mounted smartphones or tablets in Windows Explorer. |
The BlackBerry Desktop Software isn't maximized on your computer and you connect a smartphone that requires a password, the password prompt is hidden behind other applications on your computer. (DT 1087222) Workaround: Minimize the other application screens and enter your password. |
When setting up a new smartphone associated with a BlackBerry Enterprise Server, you don't receive a prompt for your administrator to add your mailbox to the BlackBerry Enterprise Server if it hasn't been added yet. (DT 1048093) |
The storage information that appears on the last screen when you switch your smartphone or tablet or add a new smartphone or tablet isn't displayed if your smartphone or tablet fails to connect with the BlackBerry Desktop Software. (DT 743522) |
You receive an error when you back up your data and your smartphone or tablet name is longer than the hard drive file system limit or longer than the backup file name: "There was an error backing up. There could have been a problem with the device or connection during the backup. Verify that the device is turned on and connected." (DT 751826) |
| While switching to a new device, the BlackBerry Desktop Software closes when you disconnect your previous device when you're restoring data to your new device. The data restore is stopped. (DT 1231932) |
After backing up your data while switching your smartphone, if you click the back arrow to return to the Select optional data screen and change your backup options and then continue, your backup doesn't start again. (DT 757762) |
| You have the option to sync a certificate that is marked non-exportable, even though this type of certificate can't be synced. (DT 1140159) |
You aren't notified that the BlackBerry Enterprise Server is contacted when you're synchronizing your certificates and the Random Number Generator is turned on. (DT 1168511) |
Music |
You can't view playlists with 255 characters created in Windows Media® Player; they don't appear in the BlackBerry Desktop Software. (DT 1156702) Workaround: Use a shorter name for the playlists. |
Videos |
If you add a folder from a network drive, you don't receive the following warning message: "You have selected a removable storage device. If the drive letter changes, the BlackBerry Desktop Software will lose track of media. Are you sure you want to use this storage device?" (DT 1139377) |
System requirements:
BlackBerry Desktop Software
Hardware |
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Software |
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BlackBerry smartphones |
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Desktop email programs |
For enterprise integration with BlackBerry Enterprise Server, one of the following email program requirements must be met:
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Organizers |
The following organizers are supported for use with Intellisync: |
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