Some organizer data doesn't appear on my smartphone after synchronization
You might need to verify your synchronization settings. In the BlackBerry® Desktop Software, click Organizer > Configure settings. Try the following actions:
- Check the conflict resolution options for the organizer data that is not appearing. Highlight the organizer application. Click Advanced > Conflict Resolution. Verify that the Ignore all conflicting items option is not selected.
- If some tasks are not appearing on your BlackBerry smartphone, highlight the task application. Click Setup. Verify that the Transfer all items option is selected.
- If some calendar entries are not appearing on your smartphone, highlight the calendar application. Click Advanced > Conflict Resolution. Verify that the Transfer all scheduled items option or Transfer only future items option is selected.
- If some calendar entries are not appearing on your smartphone, verify that these calendar entries are not appointments and meetings that you manage for someone else. If you use Microsoft® Outlook® to manage someone else's calendar, that person's appointments and meetings do not appear on your smartphone.