Restore smartphone data or tablet data

When you restore data to your smartphone or BlackBerry® PlayBook™ tablet, all files that are stored on your smartphone or tablet are deleted before the backup file is restored. If there is data on your smartphone or tablet that is not in the backup file, this data will be lost.
Before you begin:

If you're using a BlackBerry® smartphone that includes built-in media storage, mass storage mode must be turned on to restore your smartphone data.

  1. Connect your smartphone or tablet to your computer.
  2. In the BlackBerry® Desktop Software, click Device > Restore.
  3. Select a backup file that contains the data you want to restore.
    • To restore all your smartphone data or tablet data, click All device data and settings.
    • To select which smartphone data or tablet data you want to restore, click Select device data and settings. Select the check box beside the data type that you want to restore.
    • If your smartphone includes built-in media storage, and you want restore it, select the Files saved on my built-in media storage check box.
  4. If the backup file is encrypted, type the password that you set to encrypt.
  5. Click Restore.
Next topic: Synchronization

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