- To set up synchronization, you must have an active Internet connection.
- To synchronize organizer data, verify that you have set up organizer data synchronization.
- If wireless data synchronization is available for your BlackBerry® smartphone, but you want to synchronize your organizer data using the BlackBerry® Desktop Software, verify that wireless synchronization is turned off on your smartphone. For more information about wireless synchronization, click Help on your smartphone.
Next topic: Turn off wireless synchronization
Previous topic: About synchronizing your organizer data