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- To set up synchronization, you must have an active Internet connection.
- To synchronize organizer data, verify that you have set up organizer data synchronization.
- If wireless data synchronization is available for your BlackBerry® smartphone, but you want to synchronize your organizer data using the BlackBerry® Desktop Software, verify that wireless synchronization is turned off on your smartphone. For more information about wireless synchronization, click Help on your smartphone.
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