Install a root certificate on your computer

You might not be able to connect to some Wi-Fi® networks until you install a root certificate on your BlackBerry® smartphone. You can install the root certificate on your computer, and then use the BlackBerry® Desktop Software to install the root certificate on your smartphone. For more information, contact your administrator.
  1. Download the root certificate from the certificate authority server to your computer.
  2. On your computer, right-click the root certificate.
  3. Click Install certificate > Next > Place all certificates in the following store > Browse > Trusted Root Certification Authorities > OK > Finish.
  4. In the Security Warning dialog box, click Yes.
If the root certificate contains multiple certificates, all the certificates are installed on your computer.
After you finish: To install the root certificate on your smartphone, use the certificate synchronization tool of the BlackBerry Desktop Software to synchronize the root certificate from your smartphone and your computer.
Next topic: Certificate servers
Previous topic: Certificate properties

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