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Install a root certificate on your computer
You might not be able to connect to some Wi-Fi® networks until you install a root certificate on your BlackBerry® smartphone. You can install the root certificate on your computer, and then use the BlackBerry® Desktop Software to install the root certificate on your smartphone. For more information, contact your administrator.
- Download the root certificate from the certificate authority server to your computer.
- On your computer, right-click the root certificate.
- Click Install certificate > Next > Place all certificates in the following store > Browse > Trusted Root Certification Authorities > OK > Finish.
- In the Security Warning dialog box, click Yes.
If the root certificate contains multiple certificates, all the certificates are installed on your computer.After you finish: To install the root certificate on your smartphone, use the certificate synchronization tool of the BlackBerry Desktop Software to synchronize the root certificate from your smartphone and your computer.
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