This message appears when there isn't enough storage on your media card or BlackBerry® smartphone or your BlackBerry® PlayBook™ tablet for your media files that you selected to synchronize.

Try the following actions:

• Consider using a higher capacity media card for your smartphone.
• Select fewer playlists to synchronize.
• Transfer media files that are on your smartphone to a media card.
• In the BlackBerry® Desktop Software, click Device > Device options. On the Media section of the menu, decrease the amount of storage that is kept free for files other than your media files. Note that if you're using a tablet, you need to keep at least 100 MB of storage space free.