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Basics
Backup and restore
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Switch to a new smartphone or new tablet
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Media
About media
About encrypted media files
Supported media file formats
Synchronize your music from your computer to your smartphone or tablet
Synchronize your pictures from your computer to your smartphone or tablet
Synchronize your videos from your computer to your smartphone or tablet
Import your pictures from your smartphone or tablet to your computer
Import your videos from your smartphone or tablet to your computer
Change your import folder for pictures and videos
Stop synchronizing your music from your computer to your smartphone or tablet
Delete media files from your smartphone or tablet
Troubleshooting: Media
Some of my media files didn't synchronize to my smartphone or tablet
My smartphone does not recognize my media card
I cannot import album art
A picture folder on my computer isn't recognized
My encrypted media files didn't synchronize or import
Error messages
Exceeded available storage
Wi-Fi music sync
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User Guide
BlackBerry Desktop Software - 6.1
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Error messages
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