Copy files from your smartphone or tablet to your computer

Before you begin:

Before you copy encrypted files, verify that encryption is turned on for your BlackBerry® smartphone. Encrypted media files aren't supported on the BlackBerry® PlayBook™ tablet.

  1. Connect your smartphone or tablet to your computer.
  2. Click Files.
  3. If necessary, click Get Started.
  4. In the BlackBerry icon drop-down list, click the location that you're copying files from.
  5. Navigate to the files that you want to copy.
  6. Drag one or more files or folders to your computer's desktop or Windows® Explorer

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