About encrypted media files
You can now synchronize and import encrypted media files from your BlackBerry® smartphone. Encrypted media files aren't supported on the BlackBerry® PlayBook™ tablet.
If you're synchronizing or importing encrypted media files from a smartphone that has encryption turned on, you must keep encryption turned on to continue using the BlackBerry® Desktop Software. If you turn off encryption and want to continue using the media features, you need to delete encrypted media from your smartphone.
If your smartphone has built-in media storage that is smaller than 128 MB, you can import encrypted media to your computer, but you'll need to use the files feature to copy files from your computer to your smartphone.