A picture folder on my computer isn't recognized

If you are trying to synchronize pictures from a specific folder on your computer to your BlackBerry® smartphone or BlackBerry® PlayBook™ tablet, the folder might appear dimmed in one of the following situations:

  • The folder on your computer is deleted
  • The folder on your computer is renamed
  • The folder on your computer is on a network drive or USB drive that it is disconnected

Try to correct any of these issues and synchronize again, or select another folder.

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