Help Center

Local Navigation

About updating the BlackBerry Device Software

You can update the BlackBerry® Device Software over the wireless network, or if you have installed the BlackBerry® Desktop Software on your computer, you can update the BlackBerry Device Software using the application loader tool of the BlackBerry® Desktop Manager. For more information about updating using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help.

When a BlackBerry Device Software update is available for you to download over the wireless network, a Wireless Upgrade icon appears on the Home screen. The available update might be a complete software update or a partial software update only. If the available update is a complete software update, your BlackBerry device data is backed up and restored over the wireless network during the installation process.

The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of device data, and the number of applications on your device. You can use your device when you download the software, but you cannot use your device or make emergency calls when you install the software.

For more information, contact your wireless service provider or administrator.


Was this information helpful? Send us your comments.