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I cannot pair with a Bluetooth enabled device

Try the following actions:
  • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device.
  • If you do not know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enabled device.
  • If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. Many car kits need to discover your BlackBerry device rather than your BlackBerry device discovering the car kit. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Bluetooth Connections. Click Add New Device. Click Listen. Bluetooth enabled devices can detect your BlackBerry device for 2 minutes.
  • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Bluetooth Connections. Highlight a Bluetooth enabled device. Press the Image of Menu key key > Device Properties. Clear the Encryption check box. Press the Image of the Menu key key > Save.

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