I cannot pair with a Bluetooth enabled device
Try the following actions:
- Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. For more information, see the documentation that came with the Bluetooth enabled device.
- If you do not know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enabled device.
- If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. Many car kits need to discover your BlackBerry device rather than your BlackBerry device discovering the car kit. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Bluetooth Connections. Click Add New Device. Click Listen. Bluetooth enabled devices can detect your BlackBerry device for 2 minutes.
- Turn off
encryption for
Bluetooth connections between your
BlackBerry device and the
Bluetooth enabled device.
On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
Click
Bluetooth Connections. Highlight a
Bluetooth enabled device. Press the
key >
Device Properties. Clear the
Encryption check box.
Press the
key >
Save.
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