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Change the default message classification

Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message.
Before you begin: To perform this task, your email account must use a BlackBerry® Enterprise Server that supports this feature and your administrator must turn on message classifications.
  1. On the Home screen or in a folder, click the Options icon.
  2. Click Device > Advanced System Settings > Default Services.
  3. Change the Default Encoding field.
  4. Press the Menu key > Save.

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