Change how many times your device rings before the call goes to voice mail

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To change how many times your BlackBerry® device rings before the call is forwarded to voice mail, you must call your wireless service provider's voice mail system. Each wireless service provider has a different voice mail system. For more information, contact your wireless service provider.

Call your wireless service provider's voice mail system.
Listen to your options and follow the audible prompts.

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Change how many times your device rings before the call goes to voice mail