User Guide

Local Navigation

• Quick Help
  • Top 10
    • Set up an email address
    • Change your ring tone, notifiers, or reminders
    • Find or hide an application icon
    • About adding applications
    • Add or change your signature
    • Use a picture as your device wallpaper
    • Supported audio and video file formats
    • Transfer a file from your computer to your device using your device as a USB memory drive
    • Open, close, or switch between tabs
    • Reconcile email over the wireless network
  • Getting to know your smartphone
    • Important keys
    • Select commands using pop-up menus
    • Tips: Doing things quickly
    • Applications
    • Status indicators
    • Tips: Managing indicators
    • Feature availability
  • Tips
    • Tips: Finding apps
    • Tips: Doing things quickly
    • Tips: Managing indicators
    • Tips: Extending battery life
    • Tips: Freeing and conserving storage space
    • Tips: Keeping your information safe
    • Tips: Updating your software
    • Visit the Setup application
  • Make it yours
    • Your Home screen
      • Switch themes
      • Use a picture as your device wallpaper
      • Move an application icon
      • Add, change, or delete a folder on the Home screen
      • Find or hide an application icon
      • Add a shortcut to your Home screen or Favorites view
      • Set the number of icons that appear on the Home screen
      • Change what happens when you type on the Home screen
      • Add a message that appears when your device is locked
    • Get apps, music, ring tones, pictures, and videos
      • About adding applications
      • Transfer a file from your computer to your device using your device as a USB memory drive
      • Transfer your media files from your computer to your device using BlackBerry Desktop Software
    • Calls and sound profiles
      • Change the default volume for calls
      • Change your ring tone, notifiers, or reminders
      • Add a contact alert
      • Set up speed dial for a contact
      • Add a contact picture for caller ID
    • Typing and trackpad
      • Set the cursor speed
      • Set the trackpad sensitivity
      • Change your typing style
    • Find more information
• Shortcuts
• Phone
  • Phone basics
    • Find your phone number
    • Make a call
    • Answer or end a call
    • Answer a second call
    • Change your ring tone, notifiers, or reminders
    • Mute a call
    • Place a call on hold
    • Turn on the speakerphone
    • Dial an extension
    • Dial using numbers or letters
    • Switch applications during a call
    • About using a headset
  • Emergency calls
    • About emergency calls and Emergency Callback Mode
    • Make an emergency call
  • Volume
    • Adjust the volume
    • Change the default volume for calls
    • Improve sound quality during a call
    • Improve sound quality for all calls
  • Voice mail
    • About your voice mail greeting and voice mail password
    • Check your voice mail
    • Change the voice mail access number and password
    • Change how many times your device rings before the call goes to voice mail
    • Available voice commands
  • Speed dial
    • Set up speed dial for a contact
    • Change the contact that is assigned to a speed dial key
  • Call waiting, call forwarding, and call blocking
    • Turn on call waiting
    • About call forwarding
    • Forward calls
    • Add, change, or delete a call forwarding number
    • About call blocking
    • Block calls
    • Change the call blocking password
  • Fixed dialing and smart dialing
    • About fixed dialing
    • Turn on fixed dialing
    • Add, change, or delete a contact in your fixed dialing list
    • About smart dialing
    • Set the default country code and area code
    • Set options for dialing extensions
  • Conference calls
    • About conference calls
    • Make a conference call
    • Create a phone number link for a conference call
    • Speak privately with a contact during a conference call
    • Disconnect a contact from a conference call
    • Leave a conference call
  • Call logs
    • About call logs
    • Send a call log
    • Delete call logs
    • Add, change, or delete call log notes
    • View or hide call logs in the Messages application
  • Multiple phone numbers
    • About multiple phone numbers
    • Switch the active phone number
  • Phone options
    • Turn on or turn off dialing from the lock screen
    • Sort phone numbers or contacts on the phone screen
    • Hide or display your phone number when you make calls
    • Turn off the prompt that appears before you delete items
    • Change how you answer or end calls with the holster
    • Reset a call timer
    • About TTY support
    • Turn on or turn off TTY support
  • Phone shortcuts
  • Troubleshooting: Phone
    • I can't make or receive calls
    • My phone number appears as Unknown in the Phone application
    • I can't check my voice mail
    • I can't make calls using a voice command
    • I can't change the number of times that my device rings
    • Some features aren't available on my device
• Voice commands
• Messages
• Files
• Media
• Ring tones, sounds, and alerts
• Browser
• Calendar
• Contacts
• Clock
• Tasks and memos
• Typing
• Keyboard
• Language
• Screen display
• GPS technology
• Maps
• Applications
• BlackBerry Device Software
• Manage Connections
• Bluetooth technology
• Power and battery
• Storage space and media cards
• Search
• SIM card
• Security
• Service books and diagnostic reports
• Synchronization
• Accessibility options
• Calculator
• BrickBreaker
• Word Mole game
• Glossary
• Legal notice