Help Center

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• Screen display
  • Set options for backlighting
  • Use a picture as your device wallpaper
  • Change the display font
  • Organising applications on the Home screen
    • About organising application icons
    • Find or hide an application icon
    • Add, change or delete a folder on the Home screen
    • Move an application icon
  • Add a message that appears when your device is locked
  • Use greyscale or reverse contrast for the screen display
  • Turn on flashing LED notification for wireless coverage
  • Themes
    • About themes
    • Switch themes
  • Troubleshooting: Display
    • My display changed
    • No application opens when I press a Convenience key
    • The screen turns off
• GPS technology
• Maps
• Applications
• BlackBerry Device Software
• Manage Connections
  • Manage Connections basics
    • Check what wireless networks your device connects to
    • Wireless coverage indicators
    • Turn on or turn off a network connection
    • Turn on or turn off data service or set roaming options
    • Check the status of network connections and services
  • Mobile network
    • Roaming
      • About roaming and international roaming
      • Switch wireless networks manually
      • Turn on or turn off data service or set roaming options
    • Preferred wireless network list
      • About the preferred wireless network list
      • Add a wireless network to the preferred wireless network list
      • Delete a wireless network from the preferred wireless network list
      • Change the order of preferred networks
    • Mobile network options
      • Change the connection speed for the wireless network
      • Turn on flashing LED notification for wireless coverage
    • Troubleshooting: Mobile network
      • I cannot connect to the mobile network
      • Error messages
        • Data service unavailable
  • Wi-Fi technology
    • About connecting to a Wi-Fi network
    • Connect to a Wi-Fi network
    • Connect to a Wi-Fi network using Wi-Fi Protected Setup
    • Connect to a Wi-Fi network manually
    • Change, move or delete a saved Wi-Fi network
    • Prevent your device from connecting to a saved Wi-Fi network
    • Turn on the prompt that appears for hotspots
    • Options for saved Wi-Fi networks
    • Install a root certificate on your device
    • UMA connection settings
      • About using UMA with a Wi-Fi network
      • Change your UMA connection preferences
    • Submit a Wi-Fi diagnostic report
    • Set options for Wi-Fi diagnostic reports
    • Connection permissions for third-party applications
    • About using Wi-Fi with VPN and software tokens
    • Wi-Fi technology troubleshooting
      • I cannot connect to a Wi-Fi network
  • Bluetooth technology
    • Bluetooth technology basics
      • About Bluetooth
      • Turn on Bluetooth technology
      • Pair with a Bluetooth enabled device
      • Connect to a paired Bluetooth enabled device
      • Switch to a paired Bluetooth enabled device during a call
      • Share contacts with a paired Bluetooth enabled car kit
      • Receive a media file using Bluetooth technology
      • Send a media file
      • Rename a paired Bluetooth enabled device
      • Delete a paired Bluetooth enabled device
    • Bluetooth technology options
      • Bluetooth profiles
      • Prevent your device from making contacts available to other Bluetooth enabled devices
      • Restrict outgoing calls
      • Make yourBlackBerry device discoverable
      • Change the pairing name for yourBlackBerry device
      • Turn off Bluetooth connection notification
      • Turn off the prompt that appears when connecting or pairing
      • Set the message types that your Bluetooth enabled car kit notifies you of
      • Turn off a Bluetooth profile
      • Encrypt data that you send or receive using Bluetooth technology
      • Turn off automatic reconnection to Bluetooth enabled devices
    • Troubleshooting: Bluetooth technology
      • I cannot type a passkey on a Bluetooth enabled device
      • My list of paired Bluetooth devices does not appear
      • I cannot pair with a Bluetooth enabled device
      • I cannot share contacts with a paired Bluetooth enabled device
• Power and battery
• Memory and media cards
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• Security
• Service books and diagnostic reports
• Synchronisation
• Accessibility options
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