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Tips: Freeing and conserving storage space

Try to maintain at least 400 KB of available application storage on your BlackBerry® device. If you find that your device processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email messages, calendar entries, and media files might help you conserve storage space.

For full instructions, click the links under Related information at the bottom.

Check how much free storage space you have

On the Home screen or in a folder, click the Options icon. Click Device > Storage.

Delete unneeded files

On the Home screen or in a folder, click the Files icon. Find and highlight a file. Press the Image of the Menu key key > Delete.

Delete browsing history and clear the cache

On the Home screen, click the Browser icon. Press the Image of the Menu key key > Options. Go to the Clear Browsing Data section.

Reduce the amount of time that your device stores email messages and calendar entries

On the Home screen, click the Messages icon or Calendar icon. Press the Image of the Menu key key > Options.

Stop storing sent messages on your device

On the Home screen, click the Messages icon. Press the Image of the Menu key key > Options > Email Preferences.

Receive only the first section of long email messages, and choose whether to download more

On the Home screen, click the Messages icon. Press the Image of the Menu key key > Options > Message Display and Actions.

Store files on a media card instead of the device

Your BlackBerry device supports media card sizes up to 32 GB. Only microSD media cards are supported.

Reduce the size of pictures you take

On the Home screen, click the Camera icon. Press the Image of the Menu key key > Options.

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your device is lost, stolen, or corrupted by an unforeseen issue.


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