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Change how many times your device rings before the call goes to voice mail

To change how many times your BlackBerry® device rings before the call is forwarded to voice mail, you must call your wireless service provider's voice mail system. Each wireless service provider has a different voice mail system. For more information, contact your wireless service provider.
  1. Call your wireless service provider's voice mail system.
  2. Listen to your options and follow the audible prompts.
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