User Guide

Local Navigation

• Quick Help
• Shortcuts
• Phone
  • Phone basics
    • Find your phone number
    • Make a call
    • Answer or end a call
    • Answer a second call
    • Change your ring tone, notifiers, or reminders
    • Mute a call
    • Place a call on hold
    • Turn on the speakerphone
    • Dial an extension
    • Dial using numbers or letters
    • Switch applications during a call
    • About using a headset
  • Emergency calls
    • About emergency calls and Emergency Callback Mode
    • Make an emergency call
  • Volume
    • Adjust the volume
    • Change the default volume for calls
    • Improve sound quality during a call
    • Improve sound quality for all calls
  • Voice mail
    • About your voice mail greeting and voice mail password
    • Check your voice mail
    • Change the voice mail access number and password
    • Change how many times your device rings before the call goes to voice mail
    • Available voice commands
  • Speed dial
    • Set up speed dial for a contact
    • Change the contact that is assigned to a speed dial key
  • Call waiting, call forwarding, and call blocking
    • Turn on call waiting
    • About call forwarding
    • Forward calls
    • Add, change, or delete a call forwarding number
    • About call blocking
    • Block calls
    • Change the call blocking password
  • Fixed dialing and smart dialing
    • About fixed dialing
    • Turn on fixed dialing
    • Add, change, or delete a contact in your fixed dialing list
    • About smart dialing
    • Set the default country code and area code
    • Set options for dialing extensions
  • Conference calls
    • About conference calls
    • Make a conference call
    • Create a phone number link for a conference call
    • Speak privately with a contact during a conference call
    • Disconnect a contact from a conference call
    • Leave a conference call
  • Call logs
    • About call logs
    • Send a call log
    • Delete call logs
    • Add, change, or delete call log notes
    • View or hide call logs in the Messages application
  • Multiple phone numbers
    • About multiple phone numbers
    • Switch the active phone number
  • Phone options
    • Turn on or turn off dialing from the lock screen
    • Sort phone numbers or contacts on the phone screen
    • Hide or display your phone number when you make calls
    • Turn off the prompt that appears before you delete items
    • Change how you answer or end calls with the holster
    • Reset a call timer
    • About hearing aid mode
    • Turn on hearing aid mode
    • About TTY support
    • Turn on or turn off TTY support
  • Phone shortcuts
  • Troubleshooting: Phone
    • I can't make or receive calls
    • My phone number appears as Unknown in the Phone application
    • I can't check my voice mail
    • I can't make calls using a voice command
    • I can't change the number of times that my device rings
    • Some features aren't available on my device
• Voice commands
• Messages
• Files
• Media
  • Music
    • Play a media file
    • Shuffle or repeat songs
    • Playlists
      • Create a standard or an automatic playlist
      • Add the song that is playing to a playlist
      • Change the order of songs in a playlist
      • Delete a song from a playlist
      • Rename or delete a playlist
    • Adjust the volume
    • Amplify the volume using the audio boost feature
    • Improve sound quality for media files
    • Rename, move, copy, or delete an audio file or a video file
    • View properties for a media file
    • Change the amount of time before the media player screen closes
  • Podcasts
    • Play a media file
    • Adjust the volume
    • Amplify the volume using the audio boost feature
    • Improve sound quality for media files
  • Videos
    • Play a media file
    • Keep backlighting on when you play a video
    • Display closed captions in videos
    • Adjust the volume
    • Improve sound quality for media files
    • Amplify the volume using the audio boost feature
    • Change the amount of time before the media player screen closes
  • Video camera
    • Record a video
    • Turn on or turn off video lighting
    • Change the video size and format
    • Change the location for storing videos that you take
  • Camera
    • Take a picture
    • Change the flash setting for pictures that you take
    • Change the camera scene mode
    • Change the size of pictures that you take
    • Geotag pictures that you take
    • Change the autofocus setting
    • Turn off digital zoom for the camera
    • Reduce blurriness in the pictures that you take
    • Change the review duration of the pictures that you take
    • Change when the camera warns you about the number of pictures remaining
    • Change the location for storing pictures that you take
  • Pictures
    • Zoom, pan, or rotate a picture
    • Save a picture from a text message or a web page
    • Use a picture as your device wallpaper
    • View pictures as a slide show
    • Change the number of seconds between slides in a slide show
    • View pictures in list view or thumbnail view
    • Create a picture folder
    • Import pictures to the Pictures application
    • Find a picture that you took with the camera
  • Voice notes
    • Record a voice note
    • Play a media file
    • Adjust the volume
    • Amplify the volume using the audio boost feature
    • Improve sound quality for media files
  • Ring tones
    • Change your ring tone, notifiers, or reminders
    • Play a media file
    • Adjust the volume
    • Improve sound quality for media files
  • Media storage
    • Storage and media cards
      • Supported media cards
      • Repair files stored on your media card or on your device
      • View the amount of memory used by media files
      • Change the amount of memory available for media files
      • Turn off media card support
      • About compression
      • About file encryption
      • Turn on encryption
    • Picture folders
      • Create a picture folder
      • Import pictures to the Pictures application
      • Find a picture that you took with the camera
  • Transferring and downloading media files
    • About transferring and synchronizing media files
    • Transfer a file from your computer to your device using your device as a USB memory drive
    • Transfer your media files from your computer to your device using BlackBerry Desktop Software
    • Send a media file
    • Receive a media file using Bluetooth technology
  • Supported audio and video file formats
  • Media shortcuts
  • Troubleshooting: Media
    • My device is not using the correct ring tone or wallpaper
    • Some pictures that I take are blurry
    • The flash dims or turns off
    • Some features aren't available on my device
    • I cannot save media files
    • I cannot open media files
    • My device does not recognize my media card
    • I cannot find podcasts
    • The media player screen closes
• Ring tones, sounds, and alerts
• Browser
• Calendar
• Contacts
• Clock
• Tasks and memos
• Typing
• Keyboard
• Language
• Screen display
• GPS technology
• Maps
• Applications
• BlackBerry Device Software
• Manage Connections
• Bluetooth technology
• Power and battery
• Storage space and media cards
• Search
• Security
• Service books and diagnostic reports
• Synchronization
• Accessibility options
• Calculator
• BrickBreaker
  • About BrickBreaker
  • BrickBreaker capsules
  • BrickBreaker scoring
  • Play BrickBreaker
  • Adjust the volume
  • Set the paddle speed
• Word Mole game
  • Word Mole game basics
    • About the Word Mole game
    • Form a word
    • Word Mole game scoring
    • Adjust the volume
  • Single-player games
    • Turn on tutorial mode
    • Save a game
    • Resume a game
  • Multiplayer games
    • Invite a player
    • Accept an invitation
    • Set multiplayer game options
    • Change your screen name
    • Chat with other players
    • Check the stats for a player
    • Remove a player
  • Troubleshooting: Word Mole
    • I cannot connect to a multiplayer game
    • Some words that I submit are not recognized
• Glossary
• Legal notice