I cannot move a call to my desk phone

Verify that the phone number that your BlackBerry® device is trying to move a call to is correct.

  1. From the Home screen, press the Image of the Send key key.
  2. Press the Image of the Menu key key > Options.
  3. Click your work number.
  4. Click MVS General Settings.
    • If a phone number is incorrect, type a new phone number. Press the Image of the Menu key key > Save.
    • If you cannot change a phone number, contact your administrator.

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