User Guide

Local Navigation

• Welcome to BlackBerry!
  • Feature availability
  • Find more information
  • Start using your device
    • Complete the setup wizard
    • Set up an email address
  • Navigation and typing
    • About the Menu key and Escape key
    • Move around the screen
  • BlackBerry basics
    • Make a call
    • Change your ring tone
    • Send an email message
    • Send an SMS text message
    • Add a contact
    • Schedule an appointment
    • Take a picture
    • Record a video
    • Visit a web page
    • Turn on the alarm
    • Pair with a Bluetooth enabled device
  • Troubleshooting: Basics
    • I can't make or receive calls
    • I cannot set up an email address
    • I am not receiving messages
    • I cannot send SMS text messages
    • I cannot save media files
    • I cannot play a media file on a web page
    • The battery is not charging
• Shortcuts
• Phone
  • Phone basics
    • Find your phone number
    • Make a call
    • Answer a call
    • Answer a second call
    • Change your ring tone
    • Mute a call
    • Place a call on hold
    • Turn on the speakerphone
    • Dial an extension
    • Dial using numbers or letters
    • Switch applications during a call
    • Make a call when your device is locked
    • About using a headset
  • Emergency calls
    • About emergency calls
    • Make an emergency call
  • Volume
    • Adjust the volume
    • Change the default volume for calls
    • Improve sound quality during a call
    • Improve sound quality for all calls
  • Voice mail
    • About your voice mail greeting and voice mail password
    • Check your voice mail
    • Change the voice mail access number
  • Speed dial
    • Set up speed dial for a contact
    • Change the contact assigned to a speed dial key
  • Conference calls
    • About conference calls
    • Make a conference call
    • Create a phone number link for a conference call
    • Speak privately with a contact during a conference call
    • Disconnect a contact from a conference call
    • Leave a conference call
  • Call logs
    • About call logs
    • View call logs in the messages application
    • Add notes to a call log
    • Change call log notes
    • Send a call log
    • Delete call logs
    • Delete call log notes
  • Call forwarding
    • About call forwarding
    • Forward calls
    • Add a call forwarding phone number
    • Change a call forwarding phone number
    • Delete a call forwarding phone number
  • Smart dialing
    • About smart dialing
    • Set the default country code and area code
    • Set options for dialing extensions
  • Multiple phone numbers
    • About multiple phone numbers
    • Switch the active phone number
  • Phone options
    • Turn on dialing from the Lock screen
    • Sort phone numbers or contacts on the Phone screen
    • Hide or display your phone number when you make calls
    • Turn off the prompt that appears before you delete items
    • Reset a call timer
    • About TTY support
    • Turn on TTY support
  • Phone shortcuts
  • Troubleshooting: Phone
    • I can't make or receive calls
    • My phone number appears as Unknown in the phone application
    • I can't check my voice mail
    • I can't make calls using a voice command
    • I can't change the number of times that my device rings
    • Some features are not available on my device
• Voice commands
• Messages
• Files and attachments
• Media
• Browser
• Date, time, and alarm
• Personal organizer
• Ring tones, sounds, and alerts
• Typing
• Language
• Display and keyboard
• Search
• Synchronization
• Bluetooth technology
• GPS technology
• Maps
• Applications
• BlackBerry Device Software
• Wireless network coverage
• Wi-Fi technology
• Power, battery, and memory
• SIM card
• Security
• Service books and diagnostic reports
• Accessibility options
• BrickBreaker
• Word Mole game
• Glossary
• Legal notice