Restore device data

When you restore data to your BlackBerry® device, all files that are stored on your device are deleted before the backup file is restored.
Before you begin:

To restore data that is in your built-in media storage, mass storage mode must be turned on.

  1. Connect your device to your computer.
  2. In the BlackBerry® Desktop Software, click Device > Restore.
  3. Select a backup file that contains the data you want to restore.
  4. Do one of the following:
    • To restore all your device data, click All device data and settings.
    • To select which data you want to restore, click Select device data and settings. Select the check box beside the data type that you want to restore.
    • If your device includes built-in media storage, and you want restore it, select the Files saved on my built-in media storage check box.
  5. If the backup file is encrypted, type the password that you set to encrypt.
  6. Click Restore.
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