Prerequisites: Bluetooth connections

  • Verify that your BlackBerry® device is running BlackBerry® Device Software 4.1 or later.
  • Verify that your computer is running Microsoft® Windows® XP SP 2 or later. For more information about the Bluetooth® adapters that are supported in Microsoft Windows XP SP 2 or later, visit
  • If your device is not paired with your computer, on your device, verify that Bluetooth technology is turned on. For more information about pairing, click Help on your device.

Was this information helpful? Send us your comments.