Activate your device with BlackBerry Enterprise Server for Microsoft Exchange Server

If your BlackBerry® device is associated with a BlackBerry® Enterprise Server, you can activate your device to access your corporate email account.

You can also activate your device with the BlackBerry Enterprise Server when you set up your device with the BlackBerry® Desktop Software. If you use the BlackBerry Desktop Software to switch to a new BlackBerry device, your activation settings are copied to your new device.

For more information about the following settings, contact your administrator.

  1. Connect your device to your computer that is part of your corporate network.
  2. In the BlackBerry Desktop Software, click Device > Device options.
  3. Click the Enterprise Email tab.
  4. In the Email system drop-down list, click Microsoft Exchange (Outlook Client).
  5. Do one of the following:
    • If you have not selected a profile for Microsoft® Outlook®, select one in the Profile Options window when you are prompted.
    • If you have selected a profile and you want to change it, click Change profile to browse for a different profile.
  6. Do any of the following optional steps:
    • To add the name of your email account on your device, type the name in the Service name field.
    • To include a signature in your outgoing email messages, type a signature in the Email signature field.
    • To save copies of the email messages from your device to the Sent Items folder in your Microsoft Outlook email account, select the Save sent emails check box.
  7. Click OK.

Was this information helpful? Send us your comments.