Help Center

Local Navigation

• Welcome to BlackBerry!
• Shortcuts
• Phone
• Voice commands
• Messages
• Attachments
• Media
• Browser
• Date, time and alarm
• Contacts
  • Contacts
    • Contact basics
      • Add a contact
      • Add a contact from a message, call log or web page
      • Name a custom contact list field
      • About pauses and waits
      • Add a pause or a wait to a phone number
      • View a contact
      • Change a contact
      • Delete a contact
      • Search for contacts in your organisation's address book
      • Manage contact lookup results
    • Customising contacts
      • About custom ringtones
      • Assign ring tones and alerts to a contact
      • Add a caller ID picture for a contact
      • Change the caller ID picture for a contact
      • Delete the caller ID picture for a contact
    • Mailing lists
      • About mailing lists
      • Create a mailing list
      • Change a mailing list
      • View a mailing list
      • Delete a mailing list
    • Multiple contact lists
      • About multiple contact lists
      • Switch contact lists
      • Change the default contact list
    • Contact list options
      • Sort contacts or tasks
      • Change the display options for contacts
      • Turn off the prompt that appears before you delete items
      • View the number of contacts stored on your device
    • Troubleshooting contacts
      • Custom contact list field data is not appearing on my computer
      • Caller ID pictures are not appearing on my device
      • My contact pictures keep changing
  • Calendar
    • Calendar basics
      • About calendar views
      • Switch calendar views
      • Move around a calendar
      • Schedule an appointment
      • Schedule an appointment quickly in Day view
      • Schedule a meeting
      • Recurrence fields
      • Schedule an alarm
      • Check spelling
      • Open an appointment, meeting or alarm
      • Delete an appointment, meeting or alarm
      • Switch days in Day view
    • Meetings
      • Schedule a meeting
      • Recurrence fields
      • Respond to a meeting invitation
      • View your calendar when responding to a meeting
      • Check availability of meeting participants
      • Change the list of participants for a meeting
      • Forward a meeting invitation
      • Delegate a meeting invitation
      • Send an email message to all meeting participants
      • Contact a meeting participant
    • Conference call meetings
      • About conference calls
      • Create a conference call meeting from your device
      • Create a conference call meeting from your computer
      • Enter a conference call meeting
      • Save your conference call information
    • Calendar options
      • Change the default calendar view
      • Change the default reminder time for calendar entries
      • Change the start and end time for days
      • Change the snooze time for reminders
      • Change the email address that you use to send messages or meeting invitations
      • View tasks in a calendar
      • Change the first day of the week
      • Hide free time in Agenda view
      • View more of the subject line for appointments in Agenda view
      • Change how long your device stores calendar entries
      • Turn off the prompt that appears before you delete items
      • View the number of calendar entries stored in a calendar
    • Multiple calendars
      • About multiple calendars
      • Switch calendars
      • Use colour to differentiate calendars
      • Change the calendar that reminds you about appointments
      • Change the default calendar
    • Calendar shortcuts
    • Troubleshooting the calendar
      • I cannot schedule appointments that span more than one day
      • I cannot set some fields when scheduling appointments
      • Some characters in calendar entries do not appear correctly after synchronisation
      • I cannot enter a conference call with the Join Now option
  • Tasks
    • Task basics
      • Create a task
      • Recurrence fields
      • Change a task
      • Change the status of a task
      • Hide completed tasks
      • Send a task or memo
      • Check spelling
      • Delete a task
    • Task list options
      • Sort contacts or tasks
      • Change the snooze time for reminders
      • View tasks in a calendar
      • Turn off the prompt that appears before you delete items
      • View the number of tasks or memos stored on your device
  • Memos
    • Memo basics
      • Create a memo
      • Change a memo
      • Send a task or memo
      • Check spelling
      • Delete a memo
    • Memo list options
      • Turn off the prompt that appears before you delete items
      • View the number of tasks or memos stored on your device
  • Categories
    • About categories
    • Create a category for contacts, tasks or memos
    • Categorise a contact, task or memo
    • Sort contacts, tasks or memos by category
    • Delete a contact, task or memo from a category
    • Delete a category
  • Calculator
    • Use the calculator
    • Convert a measurement
• Ring tones, sounds, and alerts
• Typing
• Language
• Display and keyboard
• Search
• Synchronisation
  • About synchronisation
  • Reconcile email messages over the wireless network
  • Delete email messages over the wireless network
  • Prerequisites: Synchronising organiser data over the wireless network
  • Synchronise organiser data over the wireless network
  • About synchronisation conflicts
  • Manage email reconciliation conflicts
  • Manage data synchronisation conflicts
  • About backing up and restoring device data
  • Prerequisites: Restoring data over the wireless network
  • Delete device data, third-party applications or media card files
  • Empty the deleted items folder on your computer from your device
  • Troubleshooting synchronisation
    • Email messages are not reconciling over the wireless network
    • I am not receiving email messages from personal folders on my computer
    • Email messages are not being deleted over the wireless network
    • Organiser data is not synchronising over the wireless network
    • Custom contact list field data is not appearing on my computer
    • Some characters in calendar entries do not appear correctly after synchronisation
• Bluetooth technology
• GPS technology
• Maps
• Applications
• BlackBerry Device Software
• Wireless network coverage
• Wi-Fi technology
• Power, battery and memory
• SIM card
• Security
• Service books and diagnostic reports
• Accessibility options
• BrickBreaker
• Word Mole game
• Glossary
• Legal notice