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I cannot save media files
Your BlackBerry® device memory or media card may not have enough memory available to save pictures.
Try performing the following actions:
- If you are trying to save a picture or video to your device memory, delete old data or messages from your device.
- If you are trying to save a media file to your media card, delete old media files.
- In the camera options, check that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures.
- If possible, increase the maximum amount of memory available for pictures.
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