Update the BlackBerry Device Software from a web site

If your BlackBerry® device is associated with a BlackBerry® Enterprise Server you might not be able to perform this task. Check with your administrator for BlackBerry® Device Software updates that have been approved for use in your organization.

  1. From your computer, visit the BlackBerry Device Software update site.
  2. Click Check for Updates.
  3. Connect your BlackBerry device to your computer.
  4. On the Update summary screen, select the check box beside the update that you want to install.
  5. Perform any of the following actions:
    • To add or remove optional applications, click Options. Select or clear the check box beside one or more applications. Click Next.
    • To back up your device data or delete all device data, click Settings. Select the check box beside one or more data types. Click OK.
  6. Click Next.
  7. Complete the information on the screen to sign up for or decline email notifications for new software.
  8. Click Next.
  9. Click Finish.

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