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Generate an encryption key

If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption key using the BlackBerry® Desktop Manager, if it includes the email settings tool. For more information, see the online help that is available in the BlackBerry Desktop Manager.
Before you begin: To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator.
  1. On the Home screen or in a folder, click the Options icon.
  2. Click Security Options.
  3. Click Information.
  4. Highlight a service.
  5. Press the Menu key.
  6. Click Regenerate Encryption Key.
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